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David A. West

Senior Internet Consultant & Professional Speaker

Canadian Social Media Advisor & Search Engine Strategist

403-774-7403

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David West

Does Your Small Business Site Need a Little Taken off the Top?

Thursday, July 21st, 2011

One of the great tragedies in life, and business online, is that nothing lasts forever… and that very few things even last for very long. Get a fantastic haircut, and you’ll quickly find your hair hasn’t stopped growing; buy a wonderful suit, and you’ll notice that it’s only a matter of time before it has to be taken in or out because you’ve either gone on a diet, or need to.

In some ways, it’s the same with your small Calgary business website. Even if you invest in a high-quality design that fits your company perfectly, impresses visitors, loads correctly across all kinds of browsers, and helps your company to make more money, it’s probably going to need to be tweaked or updated eventually.

The good news is that great websites don’t have to be completely replaced very often. In fact, it’s often a matter of just making a few small changes when you need them. Here are a few things you should definitely add or review on your business website, even if you aren’t ready for a major redesign:

Social media links and integration. If you’re a regular reader of this blog, you already know that social media sites like Facebook, Twitter, and LinkedIn are big business. It’s important that you have links to your profiles and content on these sites, since they can make it easier for people to find you outside of your business website, and vice versa.

Search engine optimized pages and content. Moving onto the first or second page of the results for your most important keywords on Google, Yahoo, and Bing can be an enormous boost to your business, but it’s getting harder to improve your search engine rankings all the time. For that reason, it makes sense to review your pages from time to time, to ensure that they’re optimized, and that you are still emphasizing the right keywords and phrases.

Product descriptions and prices. It goes without saying that accuracy, especially in product descriptions and prices, is an important part of the upkeep on your business website. Still, there are a surprising number of companies that regularly fail to keep this kind of data current. Whether you’re using a content management system or not, be sure that your site is up to date.

FAQs, contact information, privacy policies, and other details. More and more, people are basing their online buying decisions on how certain they feel that you’re going to do what you say you will, how quickly they can expect their order, and what they think you’ll do with their personal information. Make it easier for them to buy with clear, customer-friendly details on your business website.

3 Things to Look for in a Canadian Professional Speaker

Tuesday, July 19th, 2011

For a lot of meeting planners, regardless of whether it’s their full-time job or a temporary assignment, choosing a professional Canadian speaker for a business meeting or association event is a little bit of a mixed bag. If they get it right, they’ll look good to peers and supervisors; bring in a dud, and they may not be trusted with such a big decision for a long time in the future.

For that reason, a lot of men and women I talk to about keynote presentations and breakout sessions want to find someone who’s informative and dynamic… but also want to play it a little bit safe and be sure they don’t choose the wrong person. That’s completely understandable, and I can promise you that it is entirely possible to do both.

To make it easier, here are three things to look for in a Canadian professional speaker, no matter what kind of event you’re planning for:

The right topic. All the charisma in the world won’t help you if you choose someone who doesn’t have a topic that’s interesting to your audience. When in doubt, try to stick with universal themes, like better business management, or cutting-edge marketing techniques. These are topics that almost everyone is interested in, meaning that your speaker will have wide appeal.

Membership in the Canadian Association of Professional Speakers (CAPS). While booking someone with CAPS membership doesn’t guarantee that you’ll find the exact right fit, it does allow you to have confidence that you aren’t going with someone who hasn’t given lots of presentations before, or will struggle to make their point effectively. Because CAPS has some fairly rigorous standards in place, you can feel comfortable knowing you’re going to get a professional presentation.

Humor and energy. Depending on what kind of time you have your speaker slotted for, your attendees may be tired, distracted, jet-lagged, excited to see colleagues for the first time in several months, or all of the above. It takes a special kind of stage presence to overcome these factors, meaning that your speaker’s style is as important as their topics are. Remember that, and choose wisely.

How New Does Your Next Business Web Design Have to Be?

Thursday, July 14th, 2011

Psychologists will tell you that there are large groups of people who feel overwhelmed by “information overload,” or the ever-growing and expanding amount of data that’s available on the Internet. We regularly meet with small business owners who seem to be suffering from a similar effect – one we might call feature overload – where they aren’t sure which of the “must-have” tools and technologies need to be integrated into their next web design.

In other words, they often aren’t sure exactly how new a new business web design actually has to be in order to be an effective marketing tool.

Even though it might run contrary to a lot of thinking within the industry, we’re going to go out on a limb and say for the record that having the latest and greatest features on your business site isn’t always all it’s cracked up to be. Don’t get us wrong, there are definitely some fairly-standard features – like a good content management system, social media integration, search engine optimization, etc. – that can make your company more profitable in a hurry. But there are also a lot of things that just add to time and expense of your business site, make it more complicated for people to use, and generally get in the way of good usability.

Good design is classic. The way we code websites might change, but the basic ideas and information that most customers are looking for has remained fairly constant for thousands of years. In other words, you might use an online video to tell a potential buyer what you would have explained in a brochure 10 years ago, but the focus still needs to be on the right message, rather than on any one specific web design tool.

A good, high-quality business web design can easily last 3 to 5 years before it needs any major changes. If you find that you’re needing to redesign your business website a lot more often than not, it could be that you aren’t investing in quality layouts to start with, or are being too distracted by small changes, rather than concentrating on your most important business goals.

Having a new website for your company can be very exciting, but having one that helps you make more money month after month is usually a lot more rewarding.

Some of David's Clients

  • Cir Realty
  • Canada Mortgage Network
  • Canasa
  • Calgary Residential