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	<title>David A. West &#187; expert prospective client</title>
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	<link>http://www.davidawest.com</link>
	<description>David A. West</description>
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		<title>King Ralph is back again!</title>
		<link>http://www.davidawest.com/2010/03/26/king-ralph-is-back-again/</link>
		<comments>http://www.davidawest.com/2010/03/26/king-ralph-is-back-again/#comments</comments>
		<pubDate>Fri, 26 Mar 2010 16:29:40 +0000</pubDate>
		<dc:creator>David West</dc:creator>
				<category><![CDATA[Non-Specific Ramblings]]></category>
		<category><![CDATA[expert prospective client]]></category>

		<guid isPermaLink="false">http://www.davidawest.com/?p=314</guid>
		<description><![CDATA[CALGARY, AB. &#8211; The notorious new television program that&#8217;s been making headlines from coast to coast is set to broadcast Part 2! Featured on the front page of the National... <a href="http://www.davidawest.com/2010/03/26/king-ralph-is-back-again/">read more</a>]]></description>
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<p>CALGARY, AB. &#8211; The notorious new television program that&#8217;s been making headlines from coast to coast is set to broadcast Part 2! Featured on the front page of the National Post and every major TV, radio and newspaper network, Ralph Klein&#8217;s latest under-taking has the entire nation abuzz. On Saturday night, the former Alberta premier, master of the memorable soundbite, returns for the second episode of &#8220;On the Clock with Ralph Klein and Josh Groberman&#8221;: Canada&#8217;s first ever news-talk/game-show hybrid!</p>
<p>Rising young Calgary producer, Josh Groberman, challenges an expert panel of pundits and politicians with questions on political, social, economic, and international issues. Topics are often amusing or controversial. Each panelist is then &#8220;on the clock&#8221; to respond within 15 to 45 seconds.</p>
<p>Perched atop his throne, &#8220;King Ralph&#8221; presides over the discussion, weighing their replies and liberally doling out &#8220;Ralph Bucks&#8221; for the best, candid or insightful responses. At the end of the show, whichever guest amasses the most Ralph Bucks is declared winner.</p>
<p>Part 2 airs on the CTS Television Network across Ontario, Alberta and nationwide via satellite.</p>
<p>We are proud to be broadcasting this program during Earth hour in Alberta, being that On the Clock is a &#8220;hybrid&#8221;!</p>
<p>Saturday, March 27 @ 8:00pm Mountain / 10:00pm Eastern.</p>
<p>Repeat (AB only) Sunday, March 28 @ 7:00pm Mountain.</p>
<p>For viewers who are obsessing over Ralph Klein&#8217;s retirement, please see today&#8217;s National Post&#8217;s LETTER OF THE DAY! <a href="http://www.nationalpost.com/story.html?id=2727780">http://www.nationalpost.com/story.html?id=2727780</a></p>
<p>Check out <a href="http://www.ontheclock.ca">http://www.ontheclock.ca </a>to watch part one and for complete broadcast coverage of the program.</p>
<p>Contact:    Josh Groberman, President,  Josh Groberman Productions Inc.<br />
<a href="http://www.ontheclock.ca"> http://www.ontheclock.ca</a></p>
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		<title>It&#8217;s Not About Your Knowledge</title>
		<link>http://www.davidawest.com/2010/03/11/its-not-about-your-knowledge/</link>
		<comments>http://www.davidawest.com/2010/03/11/its-not-about-your-knowledge/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 17:07:38 +0000</pubDate>
		<dc:creator>David West</dc:creator>
				<category><![CDATA[Business Networking]]></category>
		<category><![CDATA[expert prospective client]]></category>

		<guid isPermaLink="false">http://www.davidawest.com/?p=292</guid>
		<description><![CDATA[It is about &#8220;when&#8221; you deliver your knowledge. Have you ever met with a business person, and before you have a chance to get to know them, they take pause... <a href="http://www.davidawest.com/2010/03/11/its-not-about-your-knowledge/">read more</a>]]></description>
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<p><strong>It is about <em>&#8220;when&#8221;</em> you deliver your knowledge.</strong></p>
<p>Have you ever met with a business person, and before you have a chance to get to know them, they take pause to &#8220;offer you some insight&#8221;. For example, a quick critique of your business card. They may offer,  &#8220;it is the most important part of your marketing, your card is too cluttered and the double sided gloss finish&#8230; (inject sigh) &#8230;I like to write on peoples cards and I can&#8217;t write on your gloss finish&#8221;</p>
<p>Well, my cards are full of information so you don&#8217;t have to write on them. Design is subjective. One persons perception of excellent design is outright rejected by another.</p>
<p>By freely offering insight, professionals devalue their knowledge.</p>
<p>If they are not a trusted adviser, they are simply giving an opinion. You know what they say about opinions, don&#8217;t you?  Business advisers need to be careful how and when they deliver their knowledge or it will not hold the value that they think it does.</p>
<p>Cheers,</p>
<p>David West</p>
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		<title>The Expert Prospective Client</title>
		<link>http://www.davidawest.com/2007/12/06/the-expert-prospective-client/</link>
		<comments>http://www.davidawest.com/2007/12/06/the-expert-prospective-client/#comments</comments>
		<pubDate>Thu, 06 Dec 2007 14:33:15 +0000</pubDate>
		<dc:creator>David West</dc:creator>
				<category><![CDATA[Lead Generation]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[expert prospective client]]></category>
		<category><![CDATA[lead]]></category>
		<category><![CDATA[leads]]></category>

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		<description><![CDATA[As a website developer, I have learned to &#8220;raise red flags&#8221; when a prospective client says certain things. for the purposes of this article, I have named these prospects, &#8220;The... <a href="http://www.davidawest.com/2007/12/06/the-expert-prospective-client/">read more</a>]]></description>
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<p>As a website developer, I have learned to &#8220;raise red flags&#8221; when a prospective client says certain things. for the purposes of this article, I have named these prospects, &#8220;The Expert Prospective Client&#8221;.</p>
<p>The expert &#8211; <strong>Knows how long a task will take before they ask.<br />
</strong><br />
They often say things like, &#8220;That&#8217;s just a simple task, isn&#8217;t it? I don&#8217;t think it will take long for you to do.&#8221;</p>
<p><span id="more-7"></span><br />
The expert &#8211; <strong>Knows the value of our service, without asking for a quote.<br />
</strong><br />
They often say things like, &#8220;I just need this one thing done, it should be quite inexpensive&#8230;&#8221;</p>
<p>The expert &#8211; <strong>Has changed service providers recently.<br />
</strong><br />
They often have just left a previous service provider on  questionable  grounds. In some cases, they did not pay their final bill.  They will say things like, &#8220;My last guy/gal used to nickle &amp; dime me to death. Every time I turned around, they send me an invoice for something&#8230;&#8221;</p>
<p>The expert &#8211; <strong>Hires professionals, but openly admits that they could do it themselves. </strong></p>
<p>They may say something like, &#8220;I could have done this myself, but my time is too valuable.&#8221;</p>
<p>The expert &#8211; <strong>Often offers to send you lots of new clients, provided you give them a good deal &amp; do a great job for them. </strong></p>
<p>They say things like, &#8220;I know a lot of people, if you do a good job for me I&#8217;ll refer you lots of business in the future.&#8221;  These offers sometimes come as veiled threats if a project goes a bit sideways. The expert will say, &#8220;I wish we didn&#8217;t have to deal with this, I don&#8217;t know if I can refer my friends to you if this is how it is going to be&#8230;&#8221;  It has been my experience that the people who use &#8220;referrals&#8221; as leverage, are the same people who never refer new clients.</p>
<p>My experience has shown that it is difficult to build a client/service provider relationship with the expert prospect.</p>
<p>Do you run across the expert potential client in your business? Have I missed any common traits in my list above?</p>
<p>David A. West</p>
<p>________________________________<p>
<img src=http://www.mspmarketing.ca/wp-content/uploads/2010/05/NEW_ulistic_full_logo_solid.png alt="Calgary Social Media Consultant Social Media Consulting" align=right width=150 height=50>
 Ulistic focuses on serving the needs of Business, REALTORS, and Information Technology firms across Canada and United States. Helping your business understand, deploy and leverage social media, search engine optimization and online communications to generate business opportunities and make an impact inside your community and industry.<p>
My business partner Stuart and I are business professionals first.  We understand what it takes to run a successful small business.<p>
I invite you to reach out to me personally at 403.775.2205 or email <a href=mailto:dawest@ulistic.com alt=Calgary Social Media Advisor>dawest@ulistic.com</a>. ]]></content:encoded>
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