Tag Archives: customer service

Do You Beat Your Competition?

I wonder how many sales people beat up their competition by injecting rumour, innuendo and sorted negative remarks into discussions with potential clients?  I know at least one web company in Calgary that makes it their practice to undermine the competition with negative remarks. All I have to say is… shame on you.

The Expert Prospective Client

As a website developer, I have learned to “raise red flags” when a prospective client says certain things. for the purposes of this article, I have named these prospects, “The Expert Prospective Client”. The expert – Knows how long a task will take before they ask. They often say things like, “That’s just a simple [...]

 

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