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David A. West

Senior Internet Consultant & Professional Speaker

Canadian Social Media Advisor & Search Engine Strategist

403-456-0089

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David West

A Childhood Wish Fulfilled

Friday, September 5th, 2008

For as long as I can remember, and my Mother can confirm this, I have wanted to drive a bus. Until today I haven’t had that opportunity. I always thought that driving a bus would be pretty cool.  

….hey, there are pictures here… read more.

Tom Malin of Party Machine, a great client of ours, popped by for coffee this morning. He brought with him the most magnificent party machine you can image. Tom described it as his “baby”. He re-built, painted it and finished the interior. Tom’s hands touched every bit of this baby! You will be impressed when you see a Party Machine drive by… wait until you see the inside! The inside is as cool as the outside! Too cool actually.

I put some pics to the right… see Tom Malin in the lower left and the eKzact Smart car in the lower right!

Enter the “British Bus”! Look out Austin Powers.

So, today Tom facilitated my wish to drive a bus. After an orientation and a small safety chat, I got behind the wheel and off we went. Grind, grind… Tom was very forgiving as I got the feel for the manual transmission. What great fun! I learned that it is legal for me to drive the bus with a class 5 license when there are no passengers. Rest assured that Tom’s drivers are all professionals.

If you are planning a family reunion, bachelor party, stagette or want to organize your own corporate event then you need to talk to Tom. Choose from the Tiger Bus, The Zebra Bus, The British Bus or if you want something luxurious, ask about stretch limo’s! Party Machine is a true home grown success. Check them out here… PartyMachine.ca

Thanks so much Tom. I can hardly wait for my next lesson.

Have you seen the Part Machine buses running around?  

Tell me your thoughts on this… I would love to see your comment added below.

Cheers -
David A. West

Skype Meâ„¢!

Do You Beat Your Competition?

Monday, September 1st, 2008

I wonder how many sales people beat up their competition by injecting rumour, innuendo and sorted negative remarks into discussions with potential clients?  I know at least one web company in Calgary that makes it their practice to undermine the competition with negative remarks. All I have to say is… shame on you.

Our client actually came to us and told us that this sales agent, who also happens to be one of the owners of the other company, was really very negative regarding the fact that this client chose to work with us.  At the time that we were competing for the work all I said to the client about the other company is that I thought that they were a good choice.  I told her that I believed them to be a sound and reputable service provider.

I don’t believe that it is to our advantage to talk poorly of our competition. The fact is that I don’t know very much about them or their business practices.  One thing that I do know, for sure, is that when a relationship between a customer and a service provider “breaks down”… it’s not always the service providers fault. So, the loss of a client is not always a true measure of the service providers performance.  On the other hand, if a service provider loses a lot of clients… then I’d say the writing is on the wall.  When the writing is on the wall, surely I don’t have to say anything.

What’s really interesting about the competitor that tried unsuccessfully to woo our client away with rumours and innuendo is that their efforts would have been better spent trying to preserve their own clients.   You see, my newest client, is this exact same company’s most recent lost client.  He switch to our service because of what he described to be a lack of service and poor billing practices. In fact the client described their practices as falling just short of fraudulent.

Be positive & care about your clients, their business and your own business. Good things will come from small actions that don’t include being negative about people you don’t even know.  If being negative is a part of your sales practice… be sure to clean up your own house first or your clients may leave you too.

Is there room in your sales process for beating the competition up?  Should an Owner who also sells be held to a higher standard?

Tell me your thoughts on this… I would love to see your comment added below.

Cheers -
David A. West

Skype Meâ„¢!

Loadfest 2008 Around the Corner

Saturday, August 30th, 2008

Dear IT Professionals in Western Canada:

Loadfest 2008 is just around the corner and you don’t want to miss the activities that are happening…

Save the date in your calendar – September 27, 2008 from 8:30 AM to 5 PM, this is a Saturday and a great day to learn about what is happening with technology for the rest of this year.

Who is coming?

Rodney Buike from Microsoft is making the trip out from Toronto to show IT Professionals in Calgary when is coming with relation to Microsoft technologies.  Get the technical brief on Small Business Server 2008, especially now that it is RTMed.  Also, Rodney will show us Hyper-V and Windows Server 2008.  Get 3 hours of technical training on SBS and Windows Server.  Play with these great products and ask technical questions to the people that can answer the questions you have.

Loadfest 2008 is free for everyone to attend.

Curious about Response Point, Microsoft’s latest small business telephone system?  Jeff Loucks is an MVP with Response Point and Jeff will be giving a technical demo on Response Point during Loadfest.

Lunch is sponsored by our friends at AuthAnvil and Scorpion Software.  This technical lunch and learn will show you the technical side of AuthAnvil and how to deploy a higher level of security for your networks and clients.  Dana is sponsoring our luncheon and he will be available to address questions and talk technical about AuthAnvil.

And that is not it!!!

Popcorn Technologies will be giving a demo on MOSS (SharePoint Server) and how to fit MOSS into your environments.

Loadfest 2008 is free for everyone to attend.

Here is our tentative agenda

8:30 AM – Meet and Greet
9 AM – Windows Small Business Server 2008 Technical Demo
10:40 – Microsoft Office SharePoint Server
Noon – AuthAnvil Luncheon
1 PM – Windows 2008 Server and Hyper-V
2:40 –Response Point

Register today at http://www.samuc.com

Spread the word to every IT Professional you know in Calgary…

Special thanks to Scorpion Software, Microsoft and DELL Canada for sponsoring our event.

Some of David's Clients

  • Cir Realty
  • Canada Mortgage Network
  • Canasa
  • Calgary Residential