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David A. West

Senior Internet Consultant & Professional Speaker

Canadian Social Media Advisor & Search Engine Strategist

403-774-7403

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David West

Part IV Finding the Right Internet Marketing Recipe

Sunday, February 6th, 2011

Part 4 of 6 In a Series 

As you may have already guessed, there’s no such thing as any one way to succeed in Internet marketing – what works for one company might be a losing strategy for another, and even the best ideas have to be amended and updated pretty frequently. In that way, what you’re looking for isn’t necessarily a map to promoting your business online so much as it is a recipe. And like any good recipe, you may have to make adjustments for your own personal style and tastes.

With that being said, most of the major elements are pretty consistent. While there are certainly dozens of other things you could add in, and more coming out all the time, here are the basic ingredients of most online marketing plans:

A good website design. Few things on this list, or Internet business in general, are possible until you have a quality website for your business. By that, we don’t just mean one that looks good (although yours should, if you want to attract customers online), but also that it does everything you and your customers need it to, displays well no matter what kind of computer or browser your visitors using, and can be updated easily to reflect changes in your company.

If you are serious about using the Internet to increase your business’s profitability, make sure to make a quality investment, in terms of time and money, into a website that can help you reach that goal.

A plan to get found by search engines. Search engine optimization, or SEO, is a favorite topic of business owners, web designers, and online marketing experts alike. There’s a good reason for this: once your site makes it to the front page of Google, Yahoo, and Bing for an important search term, your business can expect dozens, maybe hundreds, of new potential customers to show up every day. Over the long run, that kind of traffic can make an enormous difference in your long-term profitability.

Paid advertising. While many companies choose to stick almost exclusively with SEO, paid advertising (on the search engines or elsewhere) can be a fantastic way to jumpstart your business online. That’s because, unlike search engine optimization – which relies on the relatively slow methods of adding content to your site and building incoming links – paid ads work instantly. What’s more, they tend to bring more targeted, serious traffic to your site. There is the need to keep an eye on your advertising budget, of course, but few parts of online marketing work as well, or consistently, as running paid advertisements.

A blog or email newsletter. One of the interesting things that new online marketers sometimes struggle with is the fact that it’s continually ongoing. It’s never something you simply “do” and then forget about; you always have to be adding, testing, and tweaking. As part of that process, having a company blog or e-mail newsletter is a great idea. Not only does it give you a way to broadcast specials and promotions to your customers and prospects, but it gives you a tool to reach them every month or two, keeping you at the front of their minds when they eventually decide to buy.

Social media marketing. A blanket name given to sites like Facebook, Twitter, and LinkedIn, social media differs from other parts of the web in that it relies nearly exclusively on user input and content. In other words, these sites aren’t places for people to check in with the company, but hear from each other. While the concept is still relatively new, at least as far as online marketing goes, the potential is undeniable. Facebook alone has more than 500 million users, with that number growing quickly, and more and more of them are turning to the site to find recommendations on what products to buy, and what companies to do business with.

Social media marketing is already an important part of any organization’s business plan, and that’s a trend that’s not likely to slow down anytime soon.

Online videos. Another tool that’s recently come into vogue, online videos are a great way to promote what you sell, show your products in action, communicate directly and personally with customers, or do any number of dozens of other things. To give an idea of why you might think of integrating some short video clips into your online marketing strategy, consider that YouTube is currently showing more than 2 billion videos per day on its own. Add that to the fact that there are nearly endless uses for the medium, from advertising to customer service, and you can see why it makes sense to plan on using them from the start.

Mobile websites and apps. Not everyone has an iPhone, Droid, or other next-generation mobile device, but it’s only a matter of time before most of us do. A recent study done by an investment bank predicted that in the year 2015, more people will be going online through mobile phones and other devices than they would laptops or desktop computers. What that means to you is that now is the time to start thinking about what kind of features, functions, and possibly even software apps your customers might want a few months or years down the road.

As we mentioned, these are only some of the bigger pieces of an online marketing plan, and there are certainly other elements you might want to consider and integrate. But regardless of whether you stick to the basics or develop some new ideas, remember that each of these is only an ingredient or two the larger mix. While the methods may come and go, the most popular sites and ideas fall in or out of favor, your success online is still going to come down to your ability to answer the questions we posed when you were first considering a marketing plan. There’s no substitute for knowing what you’re offering, and who the right people to buy it are.

A Winning Internet Marketing Plan – Part II – Why is Online Marketing Such a Big Deal?

Monday, January 31st, 2011

Part 2 of 6
Why is Online Marketing Such a Big Deal?

Despite the fact that the Internet has become such a big part of most people’s day-to-day lives, there are still a handful of business owners out there who think that it doesn’t necessarily change the way they do business, or that putting up a simple website is as far as they need to go. That mindset is understandable, but it could leave you missing the forest for the trees. Consider the following:

  • Amazon.com, the biggest online retailer, is thought to average more than 250,000 transactions every day
  • Google, the world’s largest search engine, currently registers more than 2 billion hits per day
  • Of those searches, the company estimates that 20% have some geographical indicator… meaning that more customers are going online to find local vendors and retailers
  • Investment banking giant Morgan Stanley predicts that, by the year 2015, more people will be accessing the Internet via mobile devices (like iPhones and Droids) than “traditional” computers
  • Facebook recently crossed the 500 million member mark, and other social media sites like Twitter and LinkedIn are quickly gaining ground with 150 million and 50 million members of their own, respectively
Of course, we could go on and on and on. The point, however, is well made in the statistics above – the Internet isn’t going away as a business medium anytime soon, and if you aren’t taking advantage, then you’re already losing customers to a competitor who is.

One of the biggest reasons this will continue to be true in the future has nothing to do with you or any other company down the block. The fact of the matter is that customers love doing business online. Not only is it often more convenient for them to shop from home, or the office (or at least get the information they need before they actually go out to make a purchase), but by shopping over the Internet, they can take advantage of lower prices, more choices, and a wealth of buying information and advice.

So in that sense, it only makes sense to keep working your online marketing plan when it’s what most of your buyers want, but it’s not just the best thing for them. Take a look at just a few of the things the right Internet marketing plan can bring your company:

More customers. The ability to reach buyers, regardless of what county or country they live in, 24 hours a day has been an important part of the Internet’s marketing appeal from the start.
Laser focus. Why waste your time and money trying to reach everyone, when it’s actually easier to find your perfect customer online?

More efficient. Fewer wasted marketing dollars means a much higher return on investment, and profits that can be saved or reinvested.

Better off-line results. While a lot of business owners and marketing managers might not realize it, a strong online campaign can often complement what they are doing elsewhere.

The biggest reason Internet marketing is such a big deal is because it works. If you are interested in reaching more customers, having more control over who you are paying to market to, and increasing the overall profitability of your business – and what business owner doesn’t want these things? – then it’s time to take online marketing very seriously. Review your website design, Search Engine Optimization and social media marketing plan today.

Next: Part III –

Building an Online Marketing Plan From the Ground up

Starting – and Executing – a Winning Internet Marketing Plan from the Ground Up

Friday, January 28th, 2011

Part 1 of 6

Introduction

When the Internet, and especially ecommerce, was still up-and-coming, it was easy to distinguish between businesses that were “online” and those that weren’t. The ones that were had websites, dot-com names, and things like digital shopping carts; those that didn’t worked hard to keep up their print, radio, and television advertisements, drawing customers into retail locations, or relying on a dedicated sales staff to reach new customers.

It’s amazing how quickly all of that has changed.

These days, there’s not really such a thing as a business that doesn’t have a website… at least not if they plan on staying in business. Nor has online marketing remained something that matters only to businesses online: from florists to accountants, restaurants to travel agents, being found on the Internet has become an increasingly-important way to draw in new customers – whether they’re across the ocean or down the street.

But, even with this explosion in Internet marketing, or maybe because of it, lots of business owners and managers have found themselves faced with some tough questions. What does online marketing entail, really, and how much of it is right for your particular business? And how do you know the time and money you spend trying to find more customers online is really paying off?

The best way to answer those questions, of course, is to sit down with a team of online marketing experts and find out how these issues pertain to your particular business and industry. We realize, however, that might not be an option right now, or you might be in the beginning or planning stages. Maybe you have been planning a new website design for your company, or have one but don’t know if you’re getting as many bottom-line benefits as you could be. Or, it could be that your competitors are leaving you behind on the Internet, or even that you’re just looking for new ways to grow.

Regardless of your reason, we are going to do our best to help answer these and other questions for you. Despite all the complicated terms, acronyms, and ideas that seem to come up when talking about Internet business strategies, the ideas concerned are actually pretty simple: it’s all about finding the best way to introduce more potential customers to your company. Everything else is built around that goal.

Remember that as you read through this report or meet with an online marketing specialist. The Web is bringing more business opportunities than ever before – Internet marketing is simply about taking advantage of them.

Next: Part II – Why is Online Marketing Such a Big Deal?

Some of David's Clients

  • Cir Realty
  • Canada Mortgage Network
  • Canasa
  • Calgary Residential