Calgary Flower Store Launches Blog

February 3rd, 2010

Velda has launched her new blog over at the address Calgary Flower Store .com. Blogging with custom WordPress theme is a powerful way to attract natural search traffic to your business. A great blog with informative articles combined with a social media strategy can help even the smallest of business owners.

Congratulation to this Calgary Flower Shop for taking the initiative to OWN their website, instead of just having one!

Regards,
David West

Business Networking, Uncategorized, general business , ,

Google – What You See Is What You Get

December 10th, 2009

or Is it?  Google is now serving personalized search results to everyone…

There have been a number of changes in the way that Google displays search results. These changes are subtle and have been rolled out slowly over the past months. If you care about where your website or information about your business surfaces online, you will want to know this…

Kulick & Horling, both Googlers, declared online that Google now uses browser cookies to trend your search behaviour. By tracking what you search for, and what website links you choose on search engine results pages (SERPS). Google is massaging the results in hopes of giving you what you need. Good accurate search results = happy searcher = return to Google for future search. If you have a Google account, and you are logged into it while you surf, Google is collecting more than just your search behaviour. They are tracking your web surfing history, even after you leave Google. Using this collected data Google can further manipulate the search results that they serve you.

Incidentally, any web developer can use cookies to store information about your surfing behaviour while you visit their website. The data stored in cookies, which are tiny text files that reside on your own computer, can not be read by different domains. So Google can not read cookies from other websites and vice versa other websites can not read Cookies by Google.com.

“Previously, we only offered Personalized Search for signed-in users, and only when they had Web History enabled on their Google Accounts. What we’re doing today is expanding Personalized Search so that we can provide it to signed-out users as well. This addition enables us to customize search results for you based upon 180 days of search activity linked to an anonymous cookie in your browser,” wrote Google’s Bryan Horling, Software Engineer and Matthew Kulick, Product Manager.

Here is a scenario for you, to help you understand what this all means. A website owner checks the position of their site often by entering keywords into Google Search. Google returns a search result and while the website owner is there there, they will often check their competitors websites out. Let’s say that this website owner loves their own website – but never visits it from the Google search result. This behaviour could potentially teach Google that your competitors website is more relevant to you than your own website. Given a similar pattern over a period of time and you could find that your own site is slipping lower and lower on the search result page. How Google interprets the general behaviour gleaned from a large sample of users who search the same keywords is yet to be seen… or perhaps already being seen?

You can clear your web browsers cookies. I won’t get into that here… but if you Google it… you are sure to get the right results… custom tailored to meet your needs based on your previous search behaviour.

Google does have a page that descirbes “Personalized Search” here. They point out the difference between logged in to your Google account and not. – - http://www.google.com/support/accounts/bin/answer.py?answer=54041

Google does allow people to turn off web history from within their Google account. A regular deleting of Cookies from your web browser may be a good habit too.

David West

Search Engines , , , ,

Google Favourite Places and Bar Codes…

December 8th, 2009

barcodeAs Google continues to develop it’s “Local Business Centre” one of the new advents is the introduction of physical labels that include a barcode. These physical labels are being sent to business owners that have already verified ownership of their Local Business listing on Google maps.

The barcode, or QR Code that is on the label allows people with smart phones to simply scan the code with the phones camera. Litterally within a fraction of a second, you receive all of the business details from Google’s Local Business listing including any coupons or offers that the owner has posted.

Reviews are also returned. The good, the bad and the ugly are returned. In fact Google even suggests that there is no better time than the present to leave a review -

“Leave a review right after you leave the business. What’s a better time to write what you think, than when you’ve just visited?”

There are already several QR Code scanning apps on the App Store. I dropped a $1.99 and got one and scanned the code on this page… It works very quickly.

To learn more about being a “Favorite Place on Google” you can visit this page here

Cheers -

David

Search Engines, Social Media

Identify Yourself…

December 2nd, 2009

Would you do business with a person who didn’t tell you their name or hand you a business card when you met them?

Would you consider requesting a proposal from an online service that does not include a phone number, contact form, or address on their website? It is not difficult to find websites on the internet where there is no information about the owners or key stakeholders.

Does your website have your phone number on the home page? How about a page that has information about your company directors? A detailed contact page is important – it certainly would encourage me to give you a call.

The Social aspects of the Social Networking craze that is sweeping the internet has to have an impact on how you write for your marketing website. Earn some trust by providing good information, make a clear call to action, and identify yourself. The days of doing business with corporations are slipping away… people want to do business with people.

If your marketing website is more than a few years old, it will be missing key elements that a modern website should include. It may be time for a website review with an Internet Consultant.

David A. West

Connect with me:

Lead Generation, customer service, general business , ,

How is Your Business Being Promoted with Social Media?

November 25th, 2009

This is pretty brilliant – this YouTube video explains how Ikea used existing tagging capabilities of FaceBook to encourage syndication and interaction with their online gallery promoting the opening of a new store.  Watch the video…

Social Media , ,